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    • eCommerce

    High Performance eCommerce

    • We create high performance eCommerce platforms and websites that provide class leading customer experiences and generate hundreds of millions of pounds for our clients
    • Our clients include major high street retail brands like Barbour, Superdrug and The Pen Shop, as well as B2B brands and online only businesses
    • The eCommerce strategies and sites we develop outperform their competitors with growth rates well above the UK average

    Working with companies from ambitious start-ups to major international brands and retail chains, we deliver ecommerce that works.

    The website’s we build typically outperform their nearest competitors achieving growth three times the UK average, increasing sales by up to 50%.

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    Brands we work with

    We are the digital agency of choice for market leaders or challenger brands because the strategies we develop and the website’s we build outperform their nearest competitors achieving growth three times the UK average.

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    Whatever your sector, size or ambition we can help you succeed

    The way we describe our approach to working with clients to achieve these impressive results is Brilliant eCommerce.

    Brilliant eCommerce is a way of thinking that we apply to everything we do whether we are working with clients to help them grow their online sales, improve customer service or make internal processes more efficient.

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    We have a proven approach that delivers high quality results and a significant return on investment for our clients.

    Strategic Approach

    We take a rigorously strategic and questioning approach. What are your objectives? What do you want to achieve? Who are your audiences? What does success look like in year 1, year 5?

    Understanding your goals enables us to work with you to prioritise objectives and achieve them intelligently with the right digital technologies. We challenge our clients to work strategically with us, taking advantage of our cross sector expertise so that together we create value and a return on investment.

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    Partnering With Us Delivers Amazing Results

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    Ecommerce for Barbour

    Iconic luxury fashion brand Barbour asked us to replatform their ecommerce onto Magento and then design and develop multiple international ecommerce websites including Barbour’s main site and the first dedicated site for the Barbour International brand.

    Using Magento Commerce, the enterprise level version of the popular PHP ecommerce platform from Adobe we created a powerful and fully integrated ecosystem to drive global sales growth. The sites have exceeded expectations and have generated year on year sales growth.

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    25%

    conversion improvement

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    Our extensive discovery and strategic analysis phases inform the best solution for you and your business, guaranteeing we achieve your aims and objectives

    Powerful Features

    Once we have taken you through our discovery and strategy creation phases, we are in a position to create the best custom solution for your business. What are the must haves and what are the power features that will make your website stand out from the crowd and outperform the competition. Most importantly what is the best and most appropriate mix of technology to deliver results.

    At this stage we will make informed, value based decisions on things like what is the best platform for your site and what features you and your users need. Is an off the shelf solution like Magento, which delivers 90% out of the box, right for you, or is a fully custom solution specifically built for your business going to work better and deliver that top 10%.

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    Integration

    We place so much emphasis on a strategic, objective focussed approach because delivering truly effective ecommerce is complex.

    Understanding business systems and processes, how they integrate and can be made more efficient is a hugely important part of any major build.

    A successful eCommerce platform must enable a business to be multi-platform, seamlessly integrating with existing business systems to automate processes and help the business work smarter. As a specialist developer we have the ability to link pretty much anything you can think of with anything else. These include systems like IMS, ePOS, ESP, CRM, and ERP.

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    Long Term Partnerships

    We prefer to work with our clients as part of long term digital partnerships. We believe that the effort and detail we go into when understanding your world delivers best value as part of a long term trusting relationship.

    We believe that this provides both agency and client with the stability and freedom to design and develop websites that can be transformational. It’s also how we have helped businesses go from start-ups to being the biggest in their sector, or helped established brands successfully break into new markets, catching up and outpacing competitors.

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    Adoption and Migration

    Like most modern businesses it’s more than likely that you already have an existing website – so it won’t surprise you to learn that adoption of an existing site and migration from one site to another is an important consideration for the majority of clients. As a result we have specific and well proven process for adopting websites and migrating between many of the major platforms.

    Whether you’re looking to move your Magento site and have us adopt it or migrate from Wordpress to a completely custom solution, our project managers are skilled at making the transition as smooth as possible.

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    Successful eCommerce is about more than just creating stunning designs.

    The best sites work hard to help customers make decisions, guiding them from initial interest to completed purchase.

    User Experience Design

    Successful eCommerce is about more than just creating stunning designs. The best sites not only look great, they work hard – helping customers make decisions, drawing them through the sales process from initial interest to completed purchase. They must surprise and delight, offering something better than the competition to keep customers coming back for more.

    Our designers aren’t just skilled artists, they are experts at interpreting the outputs of our discovery and strategy processes, crafting them into a cohesive user experience. To do this they carefully blend project requirements, user needs, best practice design principles and content strategy.

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    Why Choose Us?

    We are one of the UK’s top digital agencies with a key specialism in eCommerce. We work for well-known brands like Barbour, Superdrug, The Pen Shop, as well as B2B brands that are market leaders in their sectors.

    The eCommerce strategies, platforms and websites we develop typically outperform their markets and can achieve growth rates of three times the UK average. We have the experience of working with big complex businesses migrating and integrating sites into existing systems.

    If you want to work with a knowledgeable, creative developer, with a proven track record of delivering market leading eCommerce, we’d love to hear from you.

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    Would you like to do a project like this with us?

    Newcastle

    +44 (0) 191 261 2991

    newcastle@enigma-interactive.co.uk

    London

    +44 (0) 20 7183 5738

    london@enigma-interactive.co.uk