NHS PEP (Patient Engagement Portal) Goes Live

The NHS PEP (Patient Engagement Platform) developed by Enigma for the NHS has started live trials with its first NHS Trust this month.

NHS PEP integrates with the NHS App and NHS Login to provide patients with live information on their hospital appointments, correspondence and other related items.

The PEP will provide patients with enhanced convenience with the ability to view, accept, change and cancel appointments, view letters and correspondence, and even access resources such as hospital maps and parking information from their NHS App. Patients will also receive appointment reminders and real-time information about any potential delays on the day.

Steve Grainger, Managing Director at Enigma Interactive, said:

"NHS PEP was a great project to work on and I'm hugely proud of the immense efforts our team, together with the NHS team led by Mike Thompson and Allison Frend, put into making it happen. By providing this software licence free to the NHS we will hopefully save NHS Trusts across the UK £millions in unnecessary commercial license costs."