Our Services

We’re a full service digital agency.  We do the whole kit and caboodle, plus the cherries on top.

Can’t see what you’re looking for in the list below?  Give us a call, we'd love to hear from you!

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  • Digital Consultancy logo Digital Consultancy logo Digital Consultancy
    Struggling to navigate the digital landscape? We can give you directions.

    Success online is about knowing who your users are and what they want.  Or better still, showing them what they need before they even know they need it!

    We understand that our clients know their business inside and out.  Our digital consultancy service is simply geared towards showing you how that can be translated into a successful digital strategy – tapping into your knowledge of how your business works and using our expertise to translate that into a digital strategy that will deliver real results.  And our cross-sector experience means we are just as at home talking about ePharmacy as we are about Fashion.

    So if you think we can help you then why not get in touch? Be quick though – we’re in demand!

    Example Projects

    • DriveBenfield
      DriveBenfield

      Industry-leading website for the North's biggest car dealer - and did we mention it tripled sales...?

    • NEEIC
      NEEIC

      Funding forms made easy - a first-of-its-kind form that transformed the funding application process

    • RSPCA: Science Ethics & Animals
      RSPCA: Science Ethics & Animals

      Praised by teachers, this resource challenges students to consider complex science & ethical issues

    More Digital Consultancy Projects »

  • Web Design & Development logo Web Design & Development logo Web Design & Development
    Websites that talk-the-talk and walk-the-walk...

    We understand what makes a great website.  We build powerful sites that look great and really deliver results.

    Our Producers know how to diagnose your needs and then bring them to life in a killer specification.  Our Designers create beautiful virtual worlds that keep users coming back for more. Our Developers pride themselves on building code that is elegant, efficient and scalable.  (And we’re all geeks in the best possible sense of the word.) 

    We get genuinely excited about the possibilities the World Wide Web brings.  Why not let us channel that into making your website a truly fantastic user experience?

    I’m interested, talk to me!

    Example Projects

    • Barbour Website
      Barbour Website

      Online fashion haven for devotees of this authentic British brand

    • ITV: Signed Stories
      ITV: Signed Stories

      Award-winning rich media site, custom-built to help deaf children learn to read

    • DriveBenfield
      DriveBenfield

      Industry-leading website for the North's biggest car dealer - and did we mention it tripled sales...?

    More Web Design & Development Projects »

  • Content Management & Back Office Systems logo Content Management & Back Office Systems logo Content Management & Back Office Systems
    Delivering an exceptional user experience...

    Great Content Management isn’t just about how you update your website (although that’s pretty important). It's about making your life easier. At Enigma we’ll learn all about your business, so that we can build you a system that integrates with your existing processes.  We’ll make everything work that little bit more efficiently.

    The great thing about working with Enigma is that we believe anything is possible.  We’ve been creating Content Management and Back Office Systems for over ten years and know what makes a good one. Our Trinity system offers a pick'n'mix approach to a host of Content Management facilities, all of which are fully customisable and extendable. You won't have to adapt to suit the system - we can adapt the system to suit you.

    I need one!

    Example Projects

    • Rowlands Pharmacy
      Rowlands Pharmacy

      Prescriptions, advice, pharmacist controlled purchasing - a leading ePharmacy for this high-street chain

    • PLAY MusicFinder
      PLAY MusicFinder

      World-favourite professional production music search - go on, have a PLAY!

    • Esh Group
      Esh Group

      Subsite management system to solve this prestigious construction group's content management dilemma

    More Content Management & Back Office Systems Projects »

  • High Functionality Applications logo High Functionality Applications logo High Functionality Applications
    When good isn’t good enough...

    In a competitive market you sometimes need that little piece of magic to stand out from the crowd.  Technology gives you the opportunity to think differently – to innovate and to throw off the constraints of what has gone before.

    So what do we mean by a high functionality application?  Well, it's something made to order that goes beyond the norm, to deliver a better service for your audience.

    Benfield needed their website to behave just like a real-life sales person.  We built their search algorithm to cross-sell and up-sell their car stock to customers browsing online.  EMI wanted to make their production music catalogues searchable online.  We built them a world-leader in web-based music libraries.

    Whatever your ambition, we know how to harness the power of original thinking to solve it.  We thrive on a challenge.  Ask us to break new ground and that’s what we will do.

    I’ve got an idea – help me bring it to life!

    Example Projects

    • PLAY MusicFinder
      PLAY MusicFinder

      World-favourite professional production music search - go on, have a PLAY!

    • SiteBuilder
      SiteBuilder

      All-singing all-dancing websites for small businesses - packed full with customisable features

    • Rowlands Pharmacy
      Rowlands Pharmacy

      Prescriptions, advice, pharmacist controlled purchasing - a leading ePharmacy for this high-street chain

    More High Functionality Applications Projects »

  • eCommerce / eTail logo eCommerce / eTail logo eCommerce / eTail
    Websites that pack a commercial punch...

    What do a quintessentially British clothing brand, the North East’s largest car dealer and one of the UKs biggest Pharmacy chains have in common?  Don’t worry, that’s not the start of an elaborate bad joke – the answer is that they all chose Enigma to design and develop their eCommerce / eTail sites. 

    Whatever your sector, we can help you succeed in retailing online.  We understand what makes for a great online browsing experience.  We understand what your online customers want and how to deliver it.  And ultimately, we understand how to drive sales and increase online revenues.

    Tell me more!

    Example Projects

    • Barbour Website
      Barbour Website

      Online fashion haven for devotees of this authentic British brand

    • Rowlands Pharmacy
      Rowlands Pharmacy

      Prescriptions, advice, pharmacist controlled purchasing - a leading ePharmacy for this high-street chain

    • Modern Rugs
      Modern Rugs

      No1 in its market, this hugely successful eCommerce site was custom-built to look great, sell more & grow bigger!

    More eCommerce / eTail Projects »

  • Interactive Education logo Interactive Education logo Interactive Education

    A great eLearning resource inspires and informs.  It can bring previously dry information to life and encourages participation and experimentation.  Research shows that students are up to 14 times more likely to remember something if they have interacted with it – that’s a pretty powerful statistic.

    And we know what makes a great interactive resource.  The RSPCA wanted to challenge GCSE students to think about complex ethics and science questions.  We built them a virtual courtroom, where students listen to the evidence and make their own decisions.  ITV are passionately committed to help raising literacy in the deaf community.  We invented them a fantastical world where books are fun and reading ages are out the window. The Basic Skills Council wanted to encourage reluctant readers to engage with words, and we created Greedy Gareth the Hungry Frog (you'll need to try it to get it!)

    Want in on the (inter)action? (See what we did there?) Get in touch!

    Example Projects

    More Interactive Education Projects »

  • Social Networks & Online Communities logo Social Networks & Online Communities logo Social Networks & Online Communities
    More than just lip service...

    At Enigma we’ve been building online communities for over a decade.   More than just a mechanism for networking, online communities can support collaborative working; facilitate knowledge sharing and provide a central, permissions-based repository for project materials.

    Our Online Communities platform is used across all manner of sectors and to address a host of business communication challenges.  And we use it ourselves to work more efficiently with our clients.

    We're just as happy building applications and brand campaigns that integrate with existing Social Networking Platforms such as Facebook. There’s no doubting that the Social Web will continue to be a major channel when it comes to communicating with your customers – and we can help you work out how best to tap into it. 

    Let's talk!

    Example Projects

    More Social Networks & Online Communities Projects »

  • Touchscreen Systems logo Touchscreen Systems logo Touchscreen Systems
    All at the touch of a (virtual) button...

    Whether it’s an exhibition information system or an in-store kiosk, a touch screen makes the environment it sits in bigger, wider, broader and more engaging. 

    Do it right and your small high-street store can suddenly stock your whole product database, or let your customer access your entire range of services.   Your exhibition stand becomes a world of information that you couldn’t possibly fit into a leaflet. 

    Got you thinking?  Come and see us to find out more!

    Example Projects

    More Touchscreen Systems Projects »

and there's more...

  • Online Marketing
    It’s not just a case of build it and they will come...

    We’re proud of the sites we build and so we like people to visit them!  From the start of any project, we work with our clients on understanding their audience.  Armed with this knowledge, we don’t just build a site that we hope will attract visitors – we also make sure there’s a plan in place for driving them there and, once they are there, converting them from visitors to customers.

    Online Marketing is all about creating and building great customer relationships.  This is what excites us.  So whether we recommend a strategy for SEO, PPC, Affiliate Marketing, Social Media or Email (or most probably a combination of all), you'll know that we've put your customers at the heart of it.

    Want to hear more?  Get in touch!

    Example Projects

    • Modern Rugs
      Modern Rugs

      No1 in its market, this hugely successful eCommerce site was custom-built to look great, sell more & grow bigger!

    • DriveBenfield
      DriveBenfield

      Industry-leading website for the North's biggest car dealer - and did we mention it tripled sales...?

    • Reindeer Tipping
      Reindeer Tipping

      Join Ebenigma Scrooge in the Facebuck edition of this homegrown festive game that went global

    More Online Marketing Projects »

  • Web Management
    Looking for a long-term relationship...

    Many of our clients have been working with us since we started out in 1997 - a long time by any standard, but centuries in web years.   Without wanting to blow our own trumpet too much, we know that's because we deliver great service.  Creative, innovative, friendly, open and organised - what more could you want?

    And we have web management packages to suit all budgets, so no matter what the size of your site we can deliver an ongoing strategy and management service that will make a real difference.

    I need that!

    Example Projects

    • Barbour Website
      Barbour Website

      Online fashion haven for devotees of this authentic British brand

    • CE Electric UK
      CE Electric UK

      Classic corporate communications site for this customer-focussed utilities provider

    • One North East
      One North East

      Enterprise-level website, content management system & subsite system for the North East's RDA

    More Web Management Projects »

  • ePharmacy
    The Internet has changed how Pharmacy works...

    There aren’t many web companies out there who understand ePharmacy - but we do.  

    ePharmacy is very different to regular eCommerce.  A reputable online pharmacy needs to adhere to a rigorous set of guidelines to ensure they meet certain standards and protect their customers.  We understand this process.  The ePharmacy functionality within our Trinity system uses a complex set of workflows to allow pharmacist fulfilment of medicines and prescriptions.  And we’ve developed a host of customer-focussed add-ons to sit alongside it, like the ‘Advice Centre’ and ‘Ask a Pharmacist’ feature.   What’s more, it’s all supported by a powerful customer management system that allows tracked, real-time communications with customers.

    So if you need a web company that knows its EPS from its MURs, then look no further. 

    Example Project

    • Rowlands Pharmacy
      Rowlands Pharmacy

      Advice, product recommendations, promotions - this in-store pharmacy kiosk is just like a real-life pharmacist

    More ePharmacy Projects »

  • Apps

    Apps provide a new way of engaging with your customers, on a platform that they are already engaged with.  Whether it’s an iPhone, iPad, Facebook or Android App, it’s your chance to tap into functionality that your audience are familiar with using and harness that to your advantage. 

    Be it an addictive game that keeps them coming back for more or an app that quickly becomes an essential part of their everyday lives,  we can help you reach your audience in a new and more creative guise.

    I need to get me one of them there Apps!

    Example Project

    More Apps Projects »

  • Mobile
    You’re in the palm of your customer’s hand...

    Good use of mobile technology is all about seizing the moment.  It might be a mobile version of your main website, so you customers can get to your most important content any time anywhere.  Or a time-based SMS marketing campaign that reaches them just when they’re most likely to be making a buying decision.  Or a purpose-built app that taps into GPS technology to market to them based on their exact location. 

    Exciting, isn’t it?  We think so.  That’s why we’re working with all of our clients to explore how to make mobile work for them.  I want to join in!

    Example Project

    • PLAY Mobile
      PLAY Mobile

      Mobile alerting system allows us to support this global music delivery system anytime, anywhere

    More Mobile Projects »

  • Interactive Exhibitions & Live Presentations

    Ever come back from an event with a bag full of leaflets?  Ever remember much about those companies?  Didn’t think so!  But we bet you remember the companies who went for a different approach.  Who engaged with you on a more interactive and therefore more memorable level. 

    Interactivity brings opportunities to excite an audience and really get them thinking.  And that gives you a much better chance of driving your message home. 

    When it comes to live interaction, we like to let our imaginations run free.  The mechanism could be touchscreen, motion sensor, live voting, interactive video, big-screen animation – or a combination of all of the above – but the end result is always a more engaged audience.

    Got something you’d like bringing to life?  Let us know.

    Example Projects

    More Interactive Exhibitions & Live Presentations Projects »

  • CD Rom / DVD
    Why wait for your customers to come to your website when you can send them your content?

    CD-Rom and DVD might seem a little old school in this internet-enabled world, but don’t underestimate the power of something that your customers can actually hold in their hands.  Whether it’s a cover-mount, giveaway or mail-out, portable formats give you the opportunity to reach your audience in a more proactive way.  And as a highly interactive format, they can truly wow.

    We’re also a dab hand at creating and authoring DVD menu screens. So if you’re looking for an agency that truly understands how to create a highly interactive interface, then get in touch.
     

    Example Projects

    More CD Rom / DVD Projects »

  • Portable Hard Drives / USB
    We do local delivery...

    You want to distribute your data in a format that isn’t internet dependent. You want your users to browse your catalogue through a custom designed interface.  You want a delivery mechanism that’s platform agnostic.

    If all of this sounds like something your business needs, then you might want to consider a Portable Hard Drive or USB based application.

    Yes, that sounds like something I need!

    Example Project

    • PLAY Local
      PLAY Local

      Access to EMI's production music libraries, all wrapped up in a handy portable hard drive

    More Portable Hard Drives / USB Projects »