Privacy Policy

This is Enigma's privacy policy. It tells you who we are, how we collect information about you, whether and how we store that information, what we use it for, with whom we intend to share your information, and whether it may be transferred outside the European Economic Area ('EEA'). read the policy carefully. If you do not agree with it, then please do not use our website.

1. Who we are

   We are Enigma Interactive Limited, a company registered in England and Wales with company registration number 03360519. Our address is at 7-15 Pink Lane, Newcastle upon Tyne, Tyne & Wear, NE1 5DW. Our VAT number is 698000427. If you have any queries about the information we hold on you, please contact our Data Protection Officer, who you may write to at the above address or contact by email at shellywk@enigma-interactive.co.uk or by telephone on 0191 261 2991.

   We are entered in the Register of Data Controllers with registration no. Z7608769. We are a memeber of Codeworks Connect and the Northeast Chamber of Commerce (NECC). Our NECC identification number is ENIG001.

    

2. How we collect information
   1. Cookies

      Cookies are small text files which are transferred from this website and stored on your computer's hard drive. They enable a website to "remember" who you are. Most browsers are automatically set to accept cookies but if you are using Microsoft's Internet Explorer or Netscape Navigator, you should be able to configure your browser to restrict cookies or block all cookies if you wish. This may, however, affect your ability to log into and use certain areas or our site. Browser-specific instructions on how to restrict or block cookies may be found on the IAB's website at www.allaboutcookies.org. We use session cookies to keep track of your session when you use our website and to verify your identity when you log in. Session cookies are deleted when you close your browser. We also use persistent cookies to recognise you as a unique visitor (just a number) when you return to our website and to store information about your preferences (for example your country of origin and preferred currency). Persistent cookies remain in the cookie folder on your hard disk until deleted. We do not use cookies in a way that can identify particular individuals. No cookies on our site are served or used by third parties. We do not use "spyware", that is web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace activities of users. More information on cookies can be found at www.allaboutcookies.org.

   2. Traffic Data

      We do keep a record of traffic data which is logged automatically by our server, such as your IP address, the URL you visited before ours, the URL you visit after leaving our site and which pages you visit, but not in a way that identifies any individual.

3. Storage of information
   1. We store your information on our webserver and also on paper.
   2. We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.
   3. We will store your information at least for the duration of any customer relationship we have with you, or until you ask us to remove you from our mailing list if you are not a customer, up to a maximum of 7 years for legal and tax reasons.
4. What we use your information for
   1. We will use your information to fulfil your order.
5. With whom we may share your data
   1. We will not share your information with any other organisation except in the following circumstances.
      1. we will share your information with another organisation to whom we transfer, or are in discussions to transfer, our rights and obligations under our agreement with you
      2. we may share your information with another organisation which buys our company or our assets, or with another organisation from whom we acquire a company or business, and in the course of any preceding negotiations with that organisation, which may or may not lead to a sale
      3. we may share your information with our funders or potential funders, such as our bank and with our professional advisers who have a reasonable need to see it
      4. we may share your information with any group companies of ours
      5. we will give third party providers who supply services to us (for example, as part of hardware or software maintenance) or who process information on our behalf (such as a hosting company or domain name registrar or naming authority) incidental access to your information. Any credit or debit card details are passed to out payment provider and your card issuer.
      6. we will disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law.
6. Your rights
   1. You have a right to rectify any errors in information we hold about you, and to change or correct any details you have already given us. Please inform us about changes to your details so that we can keep our records up to date.
7. Transfers outside the EEA

   We do not transfer our customers' information outside the EEA at present, but may do so in the future. The EEA comprises certain countries within Europe (including the EU) which have similar laws on data protection. Other countries outside the EEA may not give the same level of protection to your information.

   Further information about data protection issues including the online Register of Data Controllers can be found at www.informationcommissioner.gov.uk

8. Directory Links

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